Please choose from the options below.
Welcome to the Blackboard e-Education platform—designed to enable educational innovations everywhere by connecting people and technology.
CU eLearning System (Blackboard Learn) Planned Maintenance on July 16-19 (Service Suspension)
CU eLearning System (Blackboard Learn) service will be suspensed for annual maintenance on July 16-19 (Sat-Tue). This is a necessary maintenance to keep the system up-to-date and within the support lifecycle.
Please note that in the following time slot, CU eLearning System (Blackboard Learn) will be unavailable and/or unstable:
--- 2am on July 16 (Sat) to 6am on July 19 (Tue) : System Upgrade and System Testing
Normal service for CU eLearning System (Blackboard Learn) will resume after 6am on July 19 (Tue). Users should not schedule important activities (e.g. assignment submission, online test) during and/or immediately after the time slot.
Here are some important dates for you to keep in mind:
--- July 16-19: System Upgrade and Testing
--- Early August: New course sites for your 2016-17 CUSIS classes will be created and ready for your updates
--- Mid-August: New staff and TA training arrangement will be available
For questions/problems regarding the above arrangements, please write to ITSC Service Desk (https://servicedesk.itsc.cuhk.edu.hk). Thank you for your attention.
Academic Support Division, ITSC
If you have a CUHK OnePass account, please login via "OnePass" to enjoy the added benefits (Details: http://www.cuhk.edu.hk/itsc/onepass/index.html).
There are three issues with OnePass which we would like to bring to your attention:
|1||With the 180-day password policy endorsed and adopted by the University since September, 2015, you are required to change your OnePass(CWEM) Password periodically. If you got prompted "OnePass Password Has Expired" (via "OnePass") or "Incorrect ID or Password" (via "Other Login") during login, please do a quick check to see if your OnePass (CWEM) Password has expired and change your password to a new one.|
|2||Some IE users reported that "Single Sign-Out" does not work on CU eLearning System if they "logout" from other OnePass enabled applications.
IE users are suggested to completely close IE (all tabs) after using the system.
|3||OnePass (CWEM) password no longer allows use of certain special characters such as ' / ' and ' " '.
If you fail to login via OnePass and your OnePass (CWEM) password contains such special characters, please visit https://cai.itsc.cuhk.edu.hk/chgpwd/ to change your CWEM password to a new one following the instructions on the page.
If you encountered any other problems logging in via "OnePass", please login via "Other Login" temporarily and submit your problem to us via https://servicedesk.itsc.cuhk.edu.hk. Thank you.
We still received reports that lots of garbage printeout was found in ITSC user areas and computer laboratories. We understand that it's high season and all students are working hard to prepare for the upcoming exams.
However, please be alerted that printing PDF file directly from web browsers, such as IE, may result in garbage when you print out your notes and lecture handouts for revision.
Please save the PDF file you would like to print to disk first, then open it with Adobe Reader to print it. Rollover the document and you should be able to see the "Save a Copy" button. (Screen shot)
Please consider the environment. Think twice before you print.