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System Announcements

  • IE 11 is NOT a supported browser of CU eLearning System (Thursday, February 13, 2014)

    Quite a number of users reported recently that their internet browser Internet Explorer (IE) got automatically updated to IE11 via Automatic Updates and that they are experiencing difficulties accessing CU eLearning System using IE11 after the update.

    Users should note that IE 11 is NOT a supported browser of CU eLearning System.  (Supported browsers)

    For users who have upgraded their IE to IE11, please switch to other browsers such as Firefox or Chrome.

    Quit
  • Avoid printing PDF directly from web browsers (Friday, November 29, 2013)

    We still received reports that lots of garbage printeout was found in ITSC user areas and computer laboratories.  We understand that it's high season and all students are working hard to prepare for the upcoming exams. 

    However, please be alerted that printing PDF file directly from web browsers, such as IE, may result in garbage when you print out your notes and lecture handouts for revision.

    Please save the PDF file you would like to print to disk first, then open it with Adobe Reader to print it. Rollover the document and you should be able to see the "Save a Copy" button. (Screen shot)

    Please consider the environment. Think twice before you print.

  • ALERT - Phishing Emails Appearing to Come From Blackboard (Monday, October 7, 2013)

    We have received reports that there were phishing emails appearing to come from Blackboard today to request users to confirm, verify or provide their accounts or personal information. ITSC or CUHK never asks users for this information through e-mail. Do not reply or send any information to the senders or click any hyperlink of those e-mails and websites, until the authenticity of emails and websites can be verified.

    If you have supplied your passwords to those phishing emails, please refer to the following webpage and take the actions immediately.
    http://www.cuhk.edu.hk/itsc/network/app/email/phishing.html#passwd

    ITSC is aware of four examples of the recent phishing scam. It is important to realize that the messages will vary.

    EXAMPLE 1: "Notification mail"

    Purported Sender Blackboard Learn <new.message@blackboard.com>
    Spoofed Origin Email Blackboard Learn <new.message@blackboard.com>
    Email Subject Notification Mail
    Content

    Good Morning,

    You Have just received an Update Message posted to you through the Blackboard Learning System.

    Please sign in now to view now.

    Click here to sign in <--Link to malicious website 

    Thank you,

    Blackboard Learn.


    EXAMPLE 2: "NEW COURSE INFORMATION"

    Purported Sender Blackboard Learn <notifications@blackboard.com>
    Spoofed Origin Email Blackboard Learn <notifications@blackboard.com>
    Email Subject New Course Information
    Content

    Good Morning,

    An important course form has been posted to you through the Blackboard Learning System.

    Please sign in immediately to view the form.

    Click here to sign in <--Link to malicious website

    Thank you,

    Blackboard Learn.


    EXAMPLE 3: "BLACKBOARD LEARN: IMPORTANT NEW COURSE"

    Purported Sender Blackboard Learn <email@blackboard.com>
    Spoofed Origin Email Blackboard Learn <email@blackboard.com>
    Email Subject Blackboard Learn : Important new course
    Content

    Dear Staffs/Students

    Access to e-mail is about to expire,
    We recommend that you upgrade your account to avoid the suspension.

    Please click on the link below to re-activate your account, please sign in to Blackboard system immediately.

    Click here to sign in to the Blackboard System <--Link to malicious website 

    Thank You.
    © 2013 Blackboard | Technology and Solutions Inc. All Rights Reserved.


    EXAMPLE 4: "NOTICE: IMPORTANT NEW COURSES ALERT."

    Purported Sender Blackboard Learn <email@blackboard.com>
    Spoofed Origin Email Blackboard Learn <email@blackboard.com>
    Email Subject Blackboard Learn : Important new course
    Content

    Dear Member

    Access to e-mail is about to expire,
    We recommend that you upgrade your account to avoid the suspension.

    Please click on the link below to re-activate your account, please sign in to Blackboard system immediately.

    Click here to sign in to the Blackboard System <--Link to malicious website 

    Thank You.
    © 2013 Blackboard | Technology and Solutions Inc. All Rights Reserved.


  • Avoid printing PDF directly from web browsers (Tuesday, September 3, 2013)

    We have received reports that lots of garbage printout was found in ITSC user areas and computer laboratories recently.  Please be noted that printing PDF file directly from web browsers, such as IE, may result in garbage.

    Please save PDF file you would like to print to disk first, then open it with Adobe Reader to print it. Rollover the document and you should be able to see the "Save a Copy" button.  (Screen shot)

    Please consider the environment.  Think twice before you print.

  • CU eLearning System (Blackboard Learn) has a new look! (Sunday, July 21, 2013)

    ITSC is happy to announce that CU eLearning System (Blackboard Learn) has been successfully upgraded to version 9.1 SP11 and its service has been resumed at 9pm on July 21.


    For questions/problems, please contact eLearning Team at elearning@cuhk.edu.hk.


    With regards,
    eLearning Team
    Academic Support Division, ITSC